In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 2026 - 05:30 UTC
Scheduled - Please be advised that an upgrade maintenance will be performed on mPower Cloud on October 13, 2026 from 1:30AM EDT to 7:30 AM EDT. There is no user impact expected as part of this maintenance.
Oct 13, 202605:30-11:30 UTC
Please be advised that upgrade maintenance will be performed on mPower Cloud October 15, 2026 from 1:30AM-2:30AM EDT. There is no user impact expected as part of these maintenances; however, if mPower becomes unavailable during the maintenance, please relaunch the page. Posted on
Oct 08, 2026 - 17:53 UTC
As part of our continuous product improvement strategy, Microsoft will be performing system maintenance on Smart Impression on Thursday, October 15, 2026 from 1:30AM to 2:30AM EDT. During the maintenance timeframe Smart Impression users may experience a brief connectivity interruption during the maintenance window. However, PowerScribe One application functionality will remain available to users. Posted on
Oct 09, 2026 - 14:09 UTC
Please be advised that upgrade maintenance will be performed on mPower Cloud October 15, 2026 from 2:30AM-5:30AM EDT. There is no user impact expected as part of these maintenances; however, if mPower becomes unavailable during the maintenance, please relaunch the page Posted on
Oct 08, 2026 - 17:54 UTC
Please be advised that upgrade maintenance will be performed on mPower Cloud October 15-16, 2026 from 7:30 PM - 9:30 PM AEST | 10:30 PM - 12:30 AM NZDT. There is no user impact expected as part of these maintenances; however, if mPower becomes unavailable during the maintenance, please relaunch the page. Posted on
Oct 08, 2026 - 17:56 UTC
To enhance account security, all non-SSO facility accounts will be required to use Multi-Factor Authentication (MFA) beginning November 4, 2026.
Users who have not enrolled in MFA will be prompted to complete setup during sign-in before accessing the platform. To avoid potential login disruptions, we encourage organizations to prepare users in advance.
To prepare users for MFA enrollment, please review the General MFA Guide .
Interested in SSO? Contact your Customer Success Manager or Sales Executive before November 4, 2026.
Completed -
The scheduled maintenance has been completed.
Oct 1, 11:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 05:30 UTC
Scheduled -
Please be advised that an upgrade maintenance will be performed on mPower Cloud on October 1, 2026 from 1:30AM-7:30AM EDT. There is minimal user impact expected as part of this maintenance.
Sep 24, 12:20 UTC