All Systems Operational

PowerScribe One Cloud Speech Operational
United States Operational
Canada Operational
ANZ Market Operational
mPower Clinical Analytics Operational
United States Operational
Canada Operational
ANZ Market Operational
PowerScribe One Essentials Operational
PowerShare Platform Operational
Precision Imaging Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 29, 2026

No incidents reported today.

May 28, 2026

No incidents reported.

May 27, 2026
Scheduled Maintenance: mPower Cloud - Australia Region
Completed - The scheduled maintenance has been completed.
May 27, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 11:30 UTC
Scheduled - Please be advised that an additional maintenance window is required for mPower Cloud in the Australia region during this time. There is no user impact expected as part of this maintenance.
May 26, 18:16 UTC
Scheduled Maintenance: PowerScribe One Cloud Speech-Australia Region
Completed - The scheduled maintenance has been completed.
May 27, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 11:30 UTC
Scheduled - We will be performing maintenance on PowerScribe One Cloud Speech. This maintenance is expected to last approximately one hour, and no impact to PowerScribe One application functionality is anticipated.
If you experience any issues during this time, please contact Technical Support for assistance.
May 27, 00:21 UTC
Scheduled Maintenance: mPower Cloud
Completed - The scheduled maintenance has been completed.
May 27, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 04:00 UTC
Scheduled - Please be advised that an upgrade maintenance will be performed on mPower Cloud. There is no user impact expected as part of this maintenance.
May 18, 17:14 UTC
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
PowerShare Website/Web Application Password Reset/Set Issues
Resolved - Password/Login issues resolved. Users are encouraged to repeat the password reset process for any failed user creations / password resets.
May 21, 18:35 UTC
Identified - The issue has been identified and a fix is being implemented.
May 21, 17:11 UTC
Investigating - Issue: We are investigating service issues on the PowerShare network.

Platform: PowerShare Network - (https://www1.nuancepowershare.com)

Behavior: Users may experience any of the following intermittently:
+ Problems setting passwords for user accounts in PowerShare
   - Existing users may not be able to reset their passwords
   - New users may not be able to set their initial passwords
May 21, 16:55 UTC
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026
Scheduled Maintenance: mPower Cloud - United States Region
Completed - The scheduled maintenance has been completed.
May 18, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 01:00 UTC
Scheduled - Please be advised that an upgrade maintenance will be performed on mPower Cloud. Users may experience a brief disruption during this maintenance; however impact is expected to be minimal.
May 11, 20:13 UTC
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

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