In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 2026 - 05:30 UTC
Scheduled - Please be advised that an upgrade maintenance will be performed on mPower Cloud on October 13, 2026 from 1:30AM EDT to 7:30 AM EDT. There is no user impact expected as part of this maintenance.
Oct 13, 2026 05:30-11:30 UTC
PowerScribe One Cloud Speech Operational
United States Operational
Canada Operational
ANZ Market Operational
PowerScribe One Essentials Operational
PowerScribe One Smart Impression Operational
mPower Clinical Analytics Under Maintenance
United States Under Maintenance
Canada Under Maintenance
ANZ Market Under Maintenance
PowerShare Platform Operational
Precision Imaging Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance: mPower Cloud | Region: Canada Oct 15, 2026 05:30-06:30 UTC

Please be advised that upgrade maintenance will be performed on mPower Cloud October 15, 2026 from 1:30AM-2:30AM EDT. There is no user impact expected as part of these maintenances; however, if mPower becomes unavailable during the maintenance, please relaunch the page.
Posted on Oct 08, 2026 - 17:53 UTC

Scheduled Maintenance: PowerScribe One Smart Impression Oct 15, 2026 05:30-06:30 UTC

As part of our continuous product improvement strategy, Microsoft will be performing system maintenance on Smart Impression on Thursday, October 15, 2026 from 1:30AM to 2:30AM EDT. During the maintenance timeframe Smart Impression users may experience a brief connectivity interruption during the maintenance window. However, PowerScribe One application functionality will remain available to users.
Posted on Oct 09, 2026 - 14:09 UTC

Scheduled Maintenance: mPower Cloud | Region: US Oct 15, 2026 06:30-09:30 UTC

Please be advised that upgrade maintenance will be performed on mPower Cloud October 15, 2026 from 2:30AM-5:30AM EDT. There is no user impact expected as part of these maintenances; however, if mPower becomes unavailable during the maintenance, please relaunch the page
Posted on Oct 08, 2026 - 17:54 UTC

Scheduled Maintenance: mPower Cloud | Region: AUS/NZ Oct 15, 2026 08:30-10:30 UTC

Please be advised that upgrade maintenance will be performed on mPower Cloud October 15-16, 2026 from 7:30 PM - 9:30 PM AEST | 10:30 PM - 12:30 AM NZDT. There is no user impact expected as part of these maintenances; however, if mPower becomes unavailable during the maintenance, please relaunch the page.
Posted on Oct 08, 2026 - 17:56 UTC

PowerShare Multi-Factor Authentication Required Beginning November 4, 2026 Nov 4, 2026 05:00-05:05 UTC


To enhance account security, all non-SSO facility accounts will be required to use
Multi-Factor Authentication (MFA) beginning November 4, 2026.


 


Users who have not enrolled in MFA will be prompted to complete setup during sign-in before accessing the platform.
To avoid potential login disruptions, we encourage organizations to prepare users in advance.


 


To prepare users for MFA enrollment, please review the

General MFA Guide
.


 


Interested in SSO? Contact your Customer Success Manager or Sales Executive before
November 4, 2026.


Posted on Oct 05, 2026 - 13:38 UTC

Oct 13, 2026

Unresolved incident: Scheduled Maintenance: mPower Cloud.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Resolved - This incident has been resolved.
Oct 8, 13:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 13:06 UTC
Identified - Issue: We are investigating service issues on the PowerShare network.

Platform: PowerShare Network - (https://www1.nuancepowershare.com)

Behavior: Users may experience any of the following:
+ Problems accessing messages in the PowerShare messages page

Images: Upload/downloads are not impacted by this issue.

Oct 8, 12:59 UTC

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Completed - The scheduled maintenance has been completed.
Oct 1, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 05:30 UTC
Scheduled - Please be advised that an upgrade maintenance will be performed on mPower Cloud on October 1, 2026 from 1:30AM-7:30AM EDT. There is minimal user impact expected as part of this maintenance.
Sep 24, 12:20 UTC

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.