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All Systems Operational
PowerScribe One Cloud Speech
Operational
United States
Operational
Canada
Operational
ANZ Market
Operational
mPower Clinical Analytics
Operational
United States
Operational
Canada
Operational
ANZ Market
Operational
PowerScribe One Essentials
Operational
PowerShare Platform
Operational
Precision Imaging Network
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 13, 2026
No incidents reported today.
Apr 12, 2026
No incidents reported.
Apr 11, 2026
No incidents reported.
Apr 10, 2026
No incidents reported.
Apr 9, 2026
No incidents reported.
Apr 8, 2026
No incidents reported.
Apr 7, 2026
No incidents reported.
Apr 6, 2026
Completed -
The scheduled maintenance has been completed.
Apr 6, 08:30 UTC
Apr 6, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 06:30 UTC
Apr 6, 06:30 UTC
Scheduled -
Please be advised that Microsoft will be performing system maintenance on PowerScribe One Cloud Speech.
During the upcoming maintenance window, audio playback will be affected as follows:
Audio created before the maintenance window will be temporarily unavailable during the maintenance period. For example, if an editor tries to access audio for a draft created before the window, playback will not be possible until the maintenance concludes.
Audio created during the maintenance window will not be accessible after the window ends. For instance, audio recorded for a draft during the maintenance timeframe will not be available once the window closes.
All other PowerScribe One application functionality will remain fully operational throughout the maintenance.
Mar 30, 12:27 UTC
During the upcoming maintenance window, audio playback will be affected as follows:
Audio created before the maintenance window will be temporarily unavailable during the maintenance period. For example, if an editor tries to access audio for a draft created before the window, playback will not be possible until the maintenance concludes.
Audio created during the maintenance window will not be accessible after the window ends. For instance, audio recorded for a draft during the maintenance timeframe will not be available once the window closes.
All other PowerScribe One application functionality will remain fully operational throughout the maintenance.
Mar 30, 12:27 UTC
Apr 5, 2026
Resolved -
This incident has been resolved.
Apr 5, 06:17 UTC
Apr 5, 06:17 UTC
Investigating -
Issue: We are investigating service issues on the PowerShare network.
Platform: PowerShare Network - (https://www1.nuancepowershare.com)
Behavior: Users may experience any of the following:
+ Delays when pushing images to PACS
Images: Users are encouraged to wait on re-pushing images to PACS as we are processing through a backlog of pushed images.
Apr 5, 05:52 UTC
Platform: PowerShare Network - (https://www1.nuancepowershare.com)
Behavior: Users may experience any of the following:
+ Delays when pushing images to PACS
Images: Users are encouraged to wait on re-pushing images to PACS as we are processing through a backlog of pushed images.
Apr 5, 05:52 UTC
Apr 4, 2026
Completed -
The scheduled maintenance has been completed.
Apr 4, 11:30 UTC
Apr 4, 11:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 01:00 UTC
Apr 4, 01:00 UTC
Scheduled -
PowerShare has scheduled maintenance to improve overall platform reliability and stability. During this maintenance window, you may experience a brief service interruption lasting approximately 1–2 minutes where the web application will not be reachable, users will be unable to access the application, and requests will not be processed.
No action is required before or after the maintenance.
Apr 3, 04:01 UTC
No action is required before or after the maintenance.
Apr 3, 04:01 UTC
Apr 3, 2026
No incidents reported.
Apr 2, 2026
Completed -
The scheduled maintenance has been completed.
Apr 2, 08:30 UTC
Apr 2, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 06:30 UTC
Apr 2, 06:30 UTC
Scheduled -
Please be advised that Microsoft will be performing system maintenance on PowerScribe One Cloud Speech.
During the upcoming maintenance window, audio playback will be affected as follows:
Audio created before the maintenance window will be temporarily unavailable during the maintenance period. For example, if an editor tries to access audio for a draft created before the window, playback will not be possible until the maintenance concludes.
Audio created during the maintenance window will not be accessible after the window ends. For instance, audio recorded for a draft during the maintenance timeframe will not be available once the window closes.
All other PowerScribe One application functionality will remain fully operational throughout the maintenance.
Mar 30, 12:28 UTC
During the upcoming maintenance window, audio playback will be affected as follows:
Audio created before the maintenance window will be temporarily unavailable during the maintenance period. For example, if an editor tries to access audio for a draft created before the window, playback will not be possible until the maintenance concludes.
Audio created during the maintenance window will not be accessible after the window ends. For instance, audio recorded for a draft during the maintenance timeframe will not be available once the window closes.
All other PowerScribe One application functionality will remain fully operational throughout the maintenance.
Mar 30, 12:28 UTC
Apr 1, 2026
Resolved -
This incident has been resolved.
Apr 1, 14:09 UTC
Apr 1, 14:09 UTC
Update -
We are continuing to monitor for any further issues.
Mar 31, 16:26 UTC
Mar 31, 16:26 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 31, 16:00 UTC
Mar 31, 16:00 UTC
Identified -
The issue has been identified and a fix is being implemented.
Mar 31, 15:54 UTC
Mar 31, 15:54 UTC
Investigating -
Issue: We are investigating service issues on the PowerShare network.
Platform: PowerShare Network - (https://www1.nuancepowershare.com)
Behavior: Users may experience any of the following intermittently:
+ Problems accessing the PowerShare website
- Users may be forced out of the website and need to sign back in.
- Users may experience slowness/delays loading pages.
Mar 31, 15:49 UTC
Platform: PowerShare Network - (https://www1.nuancepowershare.com)
Behavior: Users may experience any of the following intermittently:
+ Problems accessing the PowerShare website
- Users may be forced out of the website and need to sign back in.
- Users may experience slowness/delays loading pages.
Mar 31, 15:49 UTC
Mar 31, 2026
Resolved -
mPower Cloud service has now been fully restored. Thank you for your patience while we worked to resolve this issue
Mar 31, 17:15 UTC
Mar 31, 17:15 UTC
Monitoring -
A fix has been implemented, and we are continuing to monitor.
Mar 31, 16:46 UTC
Mar 31, 16:46 UTC
Update -
We are continuing to investigate reports where mPower Cloud users may experience server errors upon login and mPower crawls may be paused temporarily and downstream systems may not receive updated data. We will provide updates as soon as possible and appreciate your patience.
Mar 31, 14:56 UTC
Mar 31, 14:56 UTC
Identified -
We are continuing to investigate reports where mPower Cloud users may experience server errors upon login. We will provide updates as soon as possible and appreciate your patience.
Mar 31, 14:32 UTC
Mar 31, 14:32 UTC
Investigating -
We are investigating an issue where some mPower Cloud users may receive a server error when attempting to login. We will provide updates as soon as possible and appreciate your patience.
Mar 31, 13:53 UTC
Mar 31, 13:53 UTC
Completed -
The scheduled maintenance has been completed.
Mar 31, 14:30 UTC
Mar 31, 14:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 12:30 UTC
Mar 31, 12:30 UTC
Scheduled -
Please be advised that Microsoft will be performing system maintenance on PowerScribe One Cloud Speech.
During the upcoming maintenance window, audio playback will be affected as follows:
Audio created before the maintenance window will be temporarily unavailable during the maintenance period. For example, if an editor tries to access audio for a draft created before the window, playback will not be possible until the maintenance concludes.
Audio created during the maintenance window will not be accessible after the window ends. For instance, audio recorded for a draft during the maintenance timeframe will not be available once the window closes.
All other PowerScribe One application functionality will remain fully operational throughout the maintenance.
Mar 30, 12:24 UTC
During the upcoming maintenance window, audio playback will be affected as follows:
Audio created before the maintenance window will be temporarily unavailable during the maintenance period. For example, if an editor tries to access audio for a draft created before the window, playback will not be possible until the maintenance concludes.
Audio created during the maintenance window will not be accessible after the window ends. For instance, audio recorded for a draft during the maintenance timeframe will not be available once the window closes.
All other PowerScribe One application functionality will remain fully operational throughout the maintenance.
Mar 30, 12:24 UTC
Mar 30, 2026
No incidents reported.
This page provides status information on support incidents as they are understood by the Nuance support team in near real-time. Information on this page, including description of root cause and recommended remediation steps, is based on knowledge Nuance has at the time the information is posted, and may be modified or updated at any time. Information posted, including root cause reason for an incident, is considered rapid-response-only.
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