Diagnostic Cloud Solutions Status

All Systems Operational

PowerScribe One Cloud Speech Operational

United States Operational

Canada Operational

ANZ Market Operational

mPower Clinical Analytics Operational

United States Operational

Canada Operational

ANZ Market Operational

PowerScribe One Essentials Operational

PowerShare Platform Operational

Precision Imaging Network Operational

PowerConnect Communicator Operational

PowerConnect Actionable Findings Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 16, 2025

No incidents reported today.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

Scheduled Maintenance: PowerScribe One Essentials 2023.1 Service Pack 3 Patch 3

Completed - The scheduled maintenance has been completed.
Oct 7, 12:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 10:00 UTC

Scheduled - We are excited to announce that we will be performing a scheduled upgrade of PowerScribe One Essentials 2023.1 Service Pack 3 Patch 3 on Tuesday, October 7, 2025 from 6:00 AM to 8:00 AM EDT.
Sep 23, 16:53 UTC

Scheduled Maintenance: mPower Cloud

Completed - The scheduled maintenance has been completed.
Oct 7, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 06:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 6, 18:12 UTC

Scheduled - Please be advised that a maintenance will be performed on mPower Cloud on Tuesday, October 7th, 2025 from 2:00 AM EDT to 5:00 AM EDT. There is no user impact expected during this maintenance.
Oct 6, 18:11 UTC

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

This page provides status information on support incidents as they are understood by the Nuance support team in near real-time. Information on this page, including description of root cause and recommended remediation steps, is based on knowledge Nuance has at the time the information is posted, and may be modified or updated at any time. Information posted, including root cause reason for an incident, is considered rapid-response-only.

Nuance Healthcare Support