All Systems Operational

PowerScribe One Cloud Speech Operational
United States Operational
Canada Operational
ANZ Market Operational
mPower Clinical Analytics Operational
United States Operational
Canada Operational
ANZ Market Operational
PowerScribe One Essentials Operational
PowerShare Platform Operational
Precision Imaging Network Operational
PowerConnect Communicator Operational
PowerConnect Actionable Findings Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 16, 2025

No incidents reported today.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Completed - The scheduled maintenance has been completed.
Jul 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:00 UTC
Scheduled - Please be advised that a maintenance will be performed on mPower Cloud on July 10, 2025 from 2:00 AM EDT - 5:00 AM EDT. There is no user impact expected during this maintenance.
Jul 9, 13:10 UTC
Resolved - This incident has been resolved.
Jul 10, 03:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 02:06 UTC
Update - We have multiple teams working on getting this resolved. We apologize for any impact to your users/workflows due to the service interruption
Jul 10, 01:16 UTC
Update - We have multiple teams working on getting this resolved. Apologies for the delay.
Jul 9, 08:30 UTC
Identified - Issue: We are investigating service issues on the PowerShare network.

Platform: PowerShare Network - (https://www1.nuancepowershare.com)

Behavior: Users may experience any of the following
502 error with attempt to login
+ Problems accessing the PowerShare website
   -

We have multiple teams working on getting this resolved. Apologies for the delay.

Jul 9, 08:00 UTC
Jul 9, 2025
Jul 8, 2025

No incidents reported.

Jul 7, 2025
Resolved - Issues resolved.

Note: RadBridge service may need to be restarted on impacted PowerScribe servers before reports will resume sending to PowerShare.

Jul 7, 18:01 UTC
Update - We are continuing to monitor for any further issues.
Jul 7, 17:07 UTC
Monitoring - Issue: We are investigating service issues on the PowerShare network.

Platform: PowerShare Network - (https://www1.nuancepowershare.com)

Behavior: Users may experience any of the following when using the platform
+ eUnity - Certificate not trusted, Error loading eUnity
+ HL7 Reports not updating
+
   -

Jul 7, 13:06 UTC
Resolved - This incident has been resolved.
Jul 7, 16:08 UTC
Update - We are continuing to monitor for any further issues.
Jul 7, 16:08 UTC
Monitoring - Issue: We are investigating service issues on the PowerShare network.

Platform: PowerShare Network - (https://www1.nuancepowershare.com)

Behavior: Users may experience any of the following intermittently:
+ Problems accessing the PowerShare widgets.
   - Users may experience various issue and 502 gateway errors.

Jul 7, 15:56 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.