Monitoring - At this time speech recognition performance appears to be resolved. We continue to monitor the situation throughout the duration of our scheduled maintenance window. Please contact technical support at 1-800-833-7776 if you are experiencing speech recognition performance issues or need assistance.
Apr 03, 2025 - 01:29 UTC
Apr 03, 2025 - 01:29 UTC
Update - We continue to investigate speech recognition delays and are working to fully restore service as quickly as possible.
Apr 02, 2025 - 18:30 UTC
Apr 02, 2025 - 18:30 UTC
Update - We continue to investigate speech recognition delays and are working to fully restore service as quickly as possible.
Apr 02, 2025 - 17:28 UTC
Apr 02, 2025 - 17:28 UTC
Investigating - We are currently investigating additional reports of speech recognition delays and are continuing to monitor the situation.
Apr 02, 2025 - 15:59 UTC
Apr 02, 2025 - 15:59 UTC
Update - As an update to our previous communications regarding speech recognition delays, service has now been restored, and we will continue to monitor.
Apr 02, 2025 - 15:40 UTC
Apr 02, 2025 - 15:40 UTC
Monitoring - We are currently working to resolve some reports of speech recognition delays and continue to monitor the situation.
Apr 02, 2025 - 14:30 UTC
Apr 02, 2025 - 14:30 UTC
Update - Technical teams are working on restoring service. While work is in progress, audio playback may be disrupted in the following ways:
- Audio created before the start of the remediation work above may not be available during the remediation. This audio will be available after the work is completed. For instance, an editor trying, to access audio for a draft created from before the time window.
-Audio created during the remediation work will not be available after the window closes. For instance, an editor trying, after the maintenance timeframe, to access audio for a draft created during the remediation timeframe.
Apr 02, 2025 - 13:36 UTC
- Audio created before the start of the remediation work above may not be available during the remediation. This audio will be available after the work is completed. For instance, an editor trying, to access audio for a draft created from before the time window.
-Audio created during the remediation work will not be available after the window closes. For instance, an editor trying, after the maintenance timeframe, to access audio for a draft created during the remediation timeframe.
Apr 02, 2025 - 13:36 UTC
Investigating - We are currently investigating reports of degraded performance for Cloud Speech.
Apr 02, 2025 - 12:31 UTC
Apr 02, 2025 - 12:31 UTC
PowerScribe One Cloud Speech
Operational
United States
Operational
Canada
Operational
ANZ Market
Operational
mPower Clinical Analytics
Operational
United States
Operational
ANZ Market
Operational
PowerScribe One Essentials
Operational
PowerShare Platform
Operational
Precision Imaging Network
Operational
PowerConnect Communicator
Operational
PowerConnect Actionable Findings
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance